Terms and Conditions

The (TSA) Transportation Security Administration requires that all cargo transported via commercial airlines be screened. To facilitate this screening, we are required to have the shipper’s written authorization on file, allowing the screening to take place. The completion of our airway bill by the shipper or on their behalf by Union One Express constitutes such authorization.

All content, text, images, data, information and other material displayed, available or present on this Website (“Content”), including any intellectual property rights in such Content (including without limitation trademarks and copyrights) or other intellectual property rights associated with the Website (hereinafter “Intellectual Property Rights”), are the property of the Company, Union One Express, its licensors, or designated owners and are protected by applicable intellectual property laws. User should assume that everything User sees or reads on this Website is protected by intellectual property rights, unless otherwise noted, and may not be used without the written permission of the Union One Express or the respective owner except as provided in these Terms. All other trademarks or registered trademarks mentioned herein are used for identification purposes only and may be trademarks or registered trademarks of their respective companies.

Authorized and Prohibited Uses

User may access, use, and display this Website on a computer, or mobile device and download and print copies of the Content only for non-commercial, informational, personal use, without modification or alteration in any way, and only so long as User complies with these Terms and all applicable laws. If User violates these Terms and/or any applicable laws, your permission to use the Service or Website terminates. User may not otherwise reproduce, sell, publish, distribute, modify, display, or use any Content or portion of this Website without the prior written permission from Union One Express; provided, however, if the functionality of the Website permits the e-mailing of certain Content or a link through the use of an “e-mail to a friend” (or similar) icon, User may send that particular Content to others by e-mail. User will not infringe upon any Intellectual Property Rights or remove or modify related intellectual property and/or proprietary notices contained in this Website or the Content.

Registration and Passwords

The Company may or may not at times require a User to have a password and provide registration details to access this Website or portions of this Website. If the Company does require a password and registration details, it shall be a condition of use of this Website that all the details User provides are correct, current, and complete. If Union One Express believes that the details are not correct, current, or complete, the Union One Express will have the right to refuse User, the use of the Service, access to the Website, or any of its resources, and to suspend and/or terminate User´s account. User is responsible for maintaining the confidentiality of any password(s) and registration details User is given to access this Website, and User is fully responsible for all activities that occur under User´s password(s) and/or registration details. User agrees to notify the Union One Express immediately of any unauthorized use of User’s password(s) and/or registration details. The Union One Express reserves the right, in its sole discretion, not to issue a password to any person or entity.

Website and Registration Administration

Website and Other Information

As a convenience to User, Union One Express may in its sole discretion include certain content, tools, and resources on this Website regarding Customs, and other third parties that may affect the use of the Service, and/or that may influence the final cost of the Service. Union One Express has no obligation to provide such third party information on this Website, and User acknowledges that (whether or not such information is provided on this Website) Union One Express is not responsible for providing any such information or for the accuracy, completeness, legality of the content, tools, and resources on this Website. Moreover, the inclusion of such content, tools, and resources does not constitute professional advice and may not be construed as a means to circumvent applicable laws. Any errors in made on our website shall not be use against union one express, its independent agencies, affiliates and parent company. Union One Express reserves the right to amend this terms and condition at any time. The user of the website reserves the right to quit using this website if he or she doesn’t like its terms and conditions.

The following are services provided and restrictions applied by Union One Express Internet Shopping Delivery:

Your Packages can be shipped to your Union One Express addresses via

• 1. Any Postal Service
• 2. Domestic or Courier Services
• 3. Hand or personal delivery

Package Type Examples

• 1. CD’s, Books, Clothes
• 2. Catalogue / Mail order merchandise
• 3. Parts and replacements
• 4. Product samples
• 5. Retail Purchases
• 6. Electronic Items, Computers, Accessories, etc…

Restricted Commodities

• 1. Hazardous materials, cash, perishables, negotiable securities, animal skins, firearms, aerosol cans, perfumes etc.

Weight and Package Information

• 1. Dimensional weight or actual weight (whichever is greater) may be charged
• 2. Dimensional weight calculations (measurements must be in inches) [Length x Width x Height) / 166]
• 3. Maximum suggested weight is 150 lbs per piece (unlimited pieces)
• 4. C.O.D. shipments will be refused
• 5. Union One Express is not liable for damage or loss of items while handled by overseas Postal and Courier authorities
• 6. Union One Express recommend that all users should sign up and get their personal account instead of using another person’s account
• 7. The primary account holder will be responsible for all charges

Dutiable Shipments

• 1. A commercial invoice (or any invoice), regardless of the value must accompany all non-document shipments. A delay may occur, pending receipt of proper documentation.
• 2. Customer’s shipments consisting of books, CD’s, clothes, documents etc., will be cleared automatically as “Non Trade”, unless prior arrangements have been made in writing.
• 3. Customs & Excise request that a “Formal Entry” be done for “Trade” shipments that are “Dutiable”; therefore, you will receive the necessary documentation for clearance in these instances.
• 4. Union One Express can assist in the preparation and lodging of “Formal Entries”, should you so require same.
• 5. Duty paid on “Non-Trade” shipments (on your behalf) is C.O.D. ONLY.
• 6. A Service Fee may be charged for clearance of dutiable items that incur Duties, Consumption Tax, and/or Customs Service Charges.
• 7. ‘Non Trade’ shipments are packages imported for personal use.
• 8. ‘Trade’ shipments are packages imported for commercial use and/or for which their value exceeds the legal limit for ‘Non Trade’

Union One Express – Insurance

• 1. New commercial merchandise is protected against physical loss or damage from any external cause. There is no insurance coverage for used merchandise.
• 2. Coverage commences from the time the goods leave the shipper and/or supplier’s place of business. Insurance remains in force for ten (10) days after aircraft discharge or delivery, whichever occurs first.
• 3. Excluded from insurance coverage are: weapons, firearms, explosives, aerosol cans, perishables, seeds, plants, catalogs, magazines, personal mail, bank statements, cash, negotiable securities, drugs, controlled substances, animal skins and tobacco.
• 4. Each independent Union One Express Agent in the different Caribbean regions, shall determine and charge the appropriate insurance coverage fee for imported items

Note*

Union One Express shall not be liable in contract or any other form for (including negligence or breach of statutory duty) or otherwise, and whatever the cause thereof:

• for any increased costs or expenses;
• for any loss of profit, business, contracts, revenues or anticipated savings, or
• for any special indirect or consequential damage of any nature whatsoever, including, but not limited to loss of use, loss of business or loss of profits, arising directly or indirectly out of the provision by Union One Express of any of its Services, or of the performance, non-performance or delayed performance by Union One Express